Develop an Emergency Management Plan


In Australia, natural disasters such as floods and fire can strike without warning. During an emergency, your aim is to make sure your business can continuously operate. Researching and planning before an emergency happens, will make you prepared to act quickly and effectively, when needed.

This template steps you through the process of creating your plan with links to extra information if you need it.

  1. Understand the plan sections:

    • The continuity plan: To prepare your business for an emergency, identify critical areas of your business and ways to protect them. Consider the following important areas of your business:
      • Product or service
      • Key customers
      • Insurance
      • Property and infrastructure
      • Business continuity strategies
      • Staff Training
      • Information Backup
    • The emergency action plan: You should include the following in the emergency action plan.
      • Emergency contacts
      • Emergency procedures
      • Emergency Kit
      • Emergency team roles and responsibilities
    • The recovery plan: Complete this section after an emergency happens. You should include the following in the recovery section of an emergency management plan.
      • Business impact assessment
      • Recovery contacts
      • Insurance claims
      • Market Assessment
      • Marketing Strategy
  2. Prepare your supporting documentations:

    After you have completed your continuity, action and recovery plans, list and attach copies of supporting documentation, such as:

    • detailed emergency procedures
    • evacuation maps
    • insurance information
  3. Review your emergency management plan:

    Review your emergency management and recovery plan regularly. Update your arrangement each time your staff change, or then again if you move to another business area.

    Practice your emergency action plan with your staff. You might discover there are things missing or steps you need to change. This is your chance to ensure your emergency procedures are pretty much as productive as could be expected.

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