Staff Development and Training

The key to retaining good staff is to make sure that you advance and encourage their professional development and training. If your employees can see advancement in their employment with you, they are likely to have high job satisfaction and increased productivity and quality.

You can outsource training or develop your staff internally. You should make an individual plan for each staff member in consultation with them.

Make a Plan

As an employer, remember that professional development is to benefit your staff. It is different from business training.

After you have identified the skills your employee wants to learn, you both should consider how to develop that skill. This can include:

  • mentoring
  • internal development
  • external courses

Business Training

Staff training helps you improve your business functions. Your staff will learn key skills in areas, which can include:

  • finance
  • sales
  • marketing
  • administration
  • staff management


Mentoring can be an effective way to develop your skills and your employees’ skills at little or no cost.

Did you know you can attain PDP’s by mentoring? Find out more here.

This type of development can include:

  • mentoring
  • coaching
  • job shadowing

External Training and Courses

You can send staff to external training and courses, or you can get an external provider to present training at your business. These opportunities allow for very specific learning outcomes.

View our list of accredited courses here.

Skills, Funding and Programs

You and your employees may be eligible for a range of funding and assistance programs that support skills and training.

Development of staff and their skills and capabilities is crucial not only for their own career progression, but also for the success of your business. Investing time and effort into staff development can only enhance business outcomes.